This page was exported from New Exam Dumps for All Certification Exams [ https://www.dumps4cert.net ] Export date:Thu Mar 28 13:47:33 2024 / +0000 GMT ___________________________________________________ Title: [Jan-2017 Dumps] First Try Free PassLeader MB2-714 Exam Dumps and First Pass MB2-714 Exam --------------------------------------------------- New Updated MB2-714 Exam Questions from PassLeader MB2-714 PDF dumps! Welcome to download the newest PassLeader MB2-714 VCE dumps: http://www.passleader.com/mb2-714.html (55 Q&As) Keywords: MB2-714 exam dumps, MB2-714 exam questions, MB2-714 VCE dumps, MB2-714 PDF dumps, MB2-714 practice tests, MB2-714 study guide, MB2-714 braindumps, Microsoft Dynamics CRM 2016 Customer Service Exam P.S. Free MB2-714 dumps download from Google Drive: https://drive.google.com/open?id=0B-ob6L_QjGLpR1hUWUtaa21sQmc NEW QUESTION 1Your team uses the Dynamics CRM knowledge base. You do not use the interactive service hub. You use articles to resolve cases. You have an article template named ArticleTemplatel. You publish articles that use ArticleTemplate 1. You need to prevent ArticleTemplatel from being used to create any more articles. The solution must ensure that existing articles remain available. What should you do? A.    Modify the properties of ArticteTemplatel.B.    Delete ArticteTemplatel.C.    Deactivate ArticleTemplatelD.    Remove ArticleTemplatel from the default solution. Answer: A NEW QUESTION 2You need to see all of the cases that were canceled. What should you do? A.    Export all of the queue items to a Microsoft Excel file.B.    Perform a Global Search and save a personal view.C.    Perform an Advanced Find and save a personal view.D.    Review the Audit log. Answer: D NEW QUESTION 3You plan to use the automatic record creation and update rules to create new records automata* based on different types. You need to identify which record types can be used as the source type for the automatic record creation and update rules. Which three record types should you identify? Each correct answer presents a complete solution. A.    custom activityB.    social activityC.    caseD.    leadE.    phone call Answer: BCD NEW QUESTION 4You need to find a specific knowledge article. What are three possible search types that can be used to achieve the goal? Each correct answer presents a complete solution. A.    topicB.    full-textC.    keywordD.    attachmentE.    article number Answer: ABE NEW QUESTION 5You plan to use surveys. You need to identify the number of entities that are used to store the survey responses. What should you identify? A.    1B.    2C.    3D.    4 Answer: C NEW QUESTION 6You have a Dynamics CRM organization. You need to gather customer data by using several surveys. The solution must use out-of-the box functionality. What are three methods that you can use to distribute the surveys? Each correct answer presents a complete solution. A.    surveys published to websites wrapped in iFramesB.    surveys published as mobile appsC.    customer-specific surveys shared by sending invitations by emailD.    anonymous surveys made available through a URLE.    surveys published as web apps Answer: BCD NEW QUESTION 7You have a goal for a customer service representative that includes all of the representative s cases from the current fiscal year. For the upcoming quarter, you need to modify the goal to include only cases associated to a specific subject. Which three actions should you perform? Each correct answer presents part of the solution. A.    Create a rollup query that filters the case list based on the subject and Created On fields of the case.B.    Create a roll up query that filters the case list based on the subject field of the case.C.    Associate the rollup query to the goal record.D.    Change the time period of the goal record.E.    Update the rollup field on the goal record. Answer: CDE NEW QUESTION 8…… Download the newest PassLeader MB2-714 dumps from passleader.com now! 100% Pass Guarantee! MB2-714 PDF dumps & MB2-714 VCE dumps: http://www.passleader.com/mb2-714.html (55 Q&As) (New Questions Are 100% Available and Wrong Answers Have Been Corrected! Free VCE simulator!) P.S. Free MB2-714 Exam Dumps Collection On Google Drive: https://drive.google.com/open?id=0B-ob6L_QjGLpR1hUWUtaa21sQmc --------------------------------------------------- Images: --------------------------------------------------- --------------------------------------------------- Post date: 2017-01-18 07:39:05 Post date GMT: 2017-01-18 07:39:05 Post modified date: 2017-01-18 07:39:05 Post modified date GMT: 2017-01-18 07:39:05 ____________________________________________________________________________________________ Export of Post and Page as text file has been powered by [ Universal Post Manager ] plugin from www.gconverters.com